If you are not satisfied with any CoreCodec software purchased directly from CoreCodec, Inc., contact us within 30 days of your purchase to receive a refund. Refunds requested more than 30 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.

 

Any software purchased online or in CD/DVD form must be unopened and returned within 30 days of purchase. CD/DVD's must be received and processed before a refund will be issued and all shipping, handling and delivery charges are non-refundable.

 

If you are issued a refund, it should appear on your credit card statement within 72 hours upon us notifying you. After receiving your refund, you agree to uninstall and/or stop using any CoreCodec, Inc. software product(s) for which you no longer possess a valid license for. CoreCodec, Inc. reserves the right to disable any Core Account, product keys and/or serial numbers issued for the refunded products.

 

Our refund policy applies only to software purchased directly from CoreCodec, Inc. and our lead reseller Mobihand.com. If your software was purchased through another 3rd party or reseller, it must be returned to that 3rd party or reseller, which may in turn be subject to different return policies.

 

To request a refund, please register and contact our support team @ http://support.corecodec.com